Alex Palumbo

Customer Experience Associate

Also known as: The Office New Girl

Alex is the newest member of the CX team at Benefix, specializing in and covering the West Coast! At Benefix, Alex loves helping brokers utilize the platform to best suit their needs and working on custom proposals. She loves coming in every day ready to learn something new and take on any challenge. Before Benefix, she worked in customer service for 7 years, fostered dogs with her family, and even lived in London for 6 months! When she’s not adding to the long list of places she’s traveled to, Alex enjoys creating art of all kinds and has a particular fondness for working with charcoal.

What I love about Benefix:  is everyone's drive and ambition to grow as a company. This is one of the most supportive teams I've worked with where everyone truly values teamwork and motivating one another.

Benefix crew member since: 2021

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